Frequently Asked Questions

Everything you need to know about our ergonomic apparel and accessories.

What is the shipping timeframe for my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Items must be unworn, unwashed, and in their original packaging with tags attached to be eligible for a full refund.

Are your posture-correcting shirts machine washable?

Yes, our garments are designed for daily use. We recommend machine washing on a cold, gentle cycle and air drying to maintain the integrity of the supportive fibers.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.

How do I determine my correct size?

Please refer to our detailed Size Guide located on each product page. We recommend taking accurate chest and waist measurements to ensure optimal compression and support.

Do you offer a warranty on your back support accessories?

Yes, all Back Muscle Solutions hardware and accessories come with a 1-year limited warranty against manufacturing defects.